Z Desk is a comprehensive support ticketing system designed to streamline customer support. It includes features like live chat, article posting, and FAQs management. The system allows for the creation of multiple departments and user roles, tailored to meet your specific needs.
If you only require ticketing and live chat functionalities, you can easily disable the Knowledge Base, FAQs, and Announcements modules through the settings.
Last Update | 16 August 2024 |
Published | 15 August 2021 |
High Resolution | Yes |
Compatible Browsers | Firefox, Safari, Opera, Chrome |
Files Included | JavaScript JS, HTML, CSS, PHP, SQL |
Software Framework | CodeIgniter |
Software Version | PHP 8.x, PHP 7.x, MySQL 5.x |
Tags | 2fa, announcements, canned replies, customer support, email to ticket, envato, faqs, guest tickets, help desk, knowledge base, live chat, rtl, support chatting, tickets, tickets system |